Returns

If you are not satisfied with your order, you have the option of returning it within 14 days from the date of full delivery of the goods. Returns from countries in the European Union are free of charge.

 

Please note that costs for returns from countries outside the European Union cannot be covered and must be borne by the buyer himself.

 

To return, please select the same shipping service provider that delivered your package and follow the instructions.

 

Return instructions

 

Fill out the enclosed returns and exchange form and specify the items you would like to return. Please also state the reason for the return.

 

Please place the completed form with the items you would like to return in the original box.

 

Securely attach the return label included with the delivery to the outside of the sealed package.

 

Bring the package you want to return to a pickup station of the respective logistics partner. You can find this information on the return label

 

As soon as we have received your return and it has been successfully processed, the amount will immediately be credited to the original payment method.

 

 

Returns and exchange conditions

 

The right of return and exchange only applies to unworn, unwashed and perfect items from which the tags have not been removed. Please make sure that all original packaging is included in your return. This also applies to the tees placed in the tee pockets of our golf trousers if the trousers or shorts have such pockets.

 

If you return items from a "buy X and get Y free" promotion, the return can only be accepted if both items (X and Y) have been returned.

 

We check every return and reserve the right to refuse acceptance in the event of non-compliance. 

 

Please note that only one prepaid return label is available per order. Please send all items back in one package.

 

The return can only be made with the shipping service provider through which the package was delivered (DHL or DPD).

 

If you would like to exchange an item, return it to us and reorder your desired item via the online shop.

 

Personalized items are excluded from returns and exchanges.

 

Your refund will be credited to the original payment method.