Refund policy

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reasons.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.

In order to exercise your right of withdrawal, you must inform us (company Artes Motus - art of motion GmbH, Weinfeldstr. 8a, 65187 Wiesbaden, email address: service@artesmotus.com) by means of a clear statement (e.g. a letter sent by post or an email) informing you of your decision to withdraw from this contract. In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.

Consequences of revocation

If you cancel this contract, we will have to pay to you all payments we have received from you, including delivery costs, if any, (except for any additional costs arising from you choosing a method of delivery other than that of us the cheapest standard delivery offered), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment. We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.

You must return or hand over the goods immediately and in any case no later than fourteen days from the day on which you notify us of your cancellation of this contract to Modexpress, Grasbeemd 5, 5705 DE Helmond, Netherlands. The deadline is met if you send the goods before the fourteen days period has expired. We bear the costs of returning the goods. You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.